Talk is a central activity in social life. But how is ordinary talk organized? How do people coordinate their talk in interaction? And what is the role of talk in wider social processes? Conversation Analysis has developed over the past forty years as a key method for studying social interaction and[...]

'This is one of those books that, researchers, students and teachers want to have on their desks, because it answers questions, clarifies confusing areas, and provides accessible overviews of sometimes technical work - and all in prose that is unpretentious and engaging' - British Journal of Sociolo[...]